FAQ

General Questions

What is ECOA?
ECOA is a clean and efficient cooking solutions brand offering modern stoves and cooking appliances designed for African households. ECOA focuses on affordability, durability, and innovation to help families cook safely, save money, and reduce environmental impact.

Is ECOA related to BURN / BurnStoves?
Yes. ECOA is built on the same design expertise and manufacturing heritage that started with BURN Manufacturing (formerly BurnStoves). While BURN focuses heavily on large‑scale impact and carbon projects, ECOA brings these proven technologies directly to everyday consumers.

Where are ECOA products designed and made?
ECOA products are designed using years of African cooking research and are manufactured to high quality standards, with strong roots in Kenya’s clean‑cooking innovation ecosystem.

Products & Usage

What types of products does ECOA sell?
ECOA offers a range of cooking solutions including:

• Charcoal stoves

• Wood stoves

• LPG stoves

• Electric and induction cookers

Each product is designed to reduce fuel use while improving cooking speed and safety.

Are ECOA stoves suitable for everyday cooking?
Yes. ECOA products are built for daily use in real homes. They are tested for durability, efficiency, and performance to handle common cooking needs.

Can I use ECOA products indoors?
Some ECOA products are designed for indoor use, while others are best suited for outdoor or well‑ventilated spaces. Always follow the usage instructions provided with each product for safe operation.

Energy Efficiency & Savings

How do ECOA stoves save fuel?
ECOA stoves are engineered to burn fuel more efficiently, meaning you use less charcoal, wood, gas, or electricity to cook the same meals. This translates into real savings over time.

Will switching to ECOA reduce my cooking costs?
Yes. Many customers experience noticeable reductions in fuel expenses due to improved efficiency and faster cooking times.

Are ECOA electric and induction stoves expensive to run?
ECOA electric cooking solutions are designed to be energy‑efficient. When used correctly, they can be more cost‑effective than traditional fuels, especially with rising charcoal and gas prices.

Health & Safety

Are ECOA stoves safer than traditional jikos?
Yes. ECOA stoves are designed to reduce smoke, harmful emissions, and accidental burns, helping create a healthier cooking environment for families.

Do ECOA products reduce indoor air pollution?
Efficient combustion and modern cooking technologies help significantly reduce smoke exposure compared to traditional cooking methods.

Orders, Delivery & Support

Where can I buy ECOA products?
ECOA products are available through the official ECOA website and selected retail partners.

Do you deliver across Kenya?
Yes. ECOA delivers to major towns and regions across Kenya. Delivery timelines and fees may vary depending on location.

Do ECOA products come with a warranty?
Yes. ECOA products come with a warranty that covers manufacturing defects. Specific warranty terms vary by product.

How can I get customer support?
You can reach our support team through the contact details provided on the website. We’re happy to help with product questions, usage guidance, and after‑sales support.

Environment & Impact

How does ECOA help the environment?
By reducing fuel consumption and promoting cleaner cooking, ECOA helps cut deforestation, lower carbon emissions, and support a more sustainable future.

Is ECOA part of the clean cooking movement?
Absolutely. ECOA is part of a broader mission to accelerate access to clean, modern, and affordable cooking solutions across Africa.

Still Have Questions?

If you can’t find the answer you’re looking for, feel free to contact us. Our team is always ready to help you choose the right cooking solution for your home.